To guarantee correct operation and most importantly increase the life-span of your product Ambience FIRES & SOLAR recommend regular servicing in order to maintain the performance of your product at the highest level.
Ambience FIRES & SOLAR offer a comprehensive Stove Service Plan including chimney sweeping to ensure your stove remains in tip top condition, giving you optimum performance and safety. Our full Stove Service Plan includes:
Ambience FIRES & SOLAR offer a Solar Water Heater Service Plan to ensure your Solar Water Heater retains its high efficiency performance. Our Solar Water Heater Service Plan includes:
We have a limited stock of replacement parts for products we supply, mainly consumable items.
Replacement parts covered by warranty will be ordered as required from the manufacturer and supplied free of charge.
Replacement parts not covered by warranty must be paid for in advance and will be ordered as required from the manufacturer.
We will only order parts from the manufacturers we use. We do not order parts from other companies.